Find out what AI can actually do for your business. In numbers.
Every dot is a tool you already run, and the line is the connection between them. A two-week audit finds what's eating your hours, what's leaking revenue, and which connections pay back fastest. Payback periods, not promises.
Or ask our anything. It's the same one we install for clients.
You already know something's leaking.
An enquiry comes in at 9pm. It gets an answer at lunch tomorrow, if the customer hasn't already booked whoever replied first.
addEASE answers at 9:02pm, in your tone, and books the appointment straight into your calendar.
Quoted up front
The same quote, written from scratch, for the fortieth time. And the one you sent last week has gone quiet.
Templates do the retyping, and a reminder goes out when a quote hasn't been answered in 48 hours.
Quoted up front
The invoice you meant to chase. And the one before that.
Payment reminders run on your schedule, and overdue accounts surface weekly instead of being discovered monthly.
Quoted up front
Your booking system doesn't talk to your accounting software. So every Tuesday night, you do.
The audit finds the one bridge worth building. We quote that specific fix, and tell you which ones aren't worth it.
Quoted up front
None of it feels big enough to fix. Together, it's usually thousands of dollars a month.
How it works
- 1
Audit
two weeks · fixed quoteWe sit down with you and map how your business really runs. Then we put numbers on it: hours lost per week, revenue leaking per month, and a score for what AI can take over and what it shouldn't. You get a written report and a 90-day plan. The price includes our working sessions, meaning the mapping session and the walkthrough of your report. Anything beyond that is quoted first. There's no lock-in, and the plan is yours either way.
- 2
Implement
fixed price per itemWe build and install it ourselves. You don't manage software. You just notice the work getting done.
- 3
Ongoing care
monthly · three plansYour rules change, your systems keep up. We maintain what's installed, update it as your business grows, and send a monthly report of what your systems did. Every plan names the change-hours it includes each month: Care 2.5, Growth 6, Partner 12. Beyond that, we quote before we start. Partner works as a fractional AI officer for businesses too small to hire one.
No two plans come out the same. Two physio clinics can run the same audit and land on opposite priorities. One's biggest leak is the calls that ring out, the other's is quotes nobody chased. The order is the point: ranked by what pays back fastest for you.
~21 hrs
potentially handled for you, every month
~$1,900
of your time back, at $90/hr
A rough estimate, not a quote. The audit gives you the real numbers for your business, measured rather than guessed.
Think $1,900 a monthis worth twenty minutes? Let's find out if it's real for your business.
Every audit ships with a written “don't automate this” list.
Sales conversations, pricing decisions, contracts: the work that needs judgment stays with people. And if automating something won't pay back, the list says so.
See what we won't automateStop losing money on work that repeats
These are the jobs that happen every week, follow rules you already know, and cost you money every time one slips.
Enquiries & bookings
Our own product, addEASE. It's live on this page right now.
- Answers enquiries 24/7 in your business's own rules and tone
- Books appointments straight into your calendar
- Every enquirer becomes a client record
- Remembers your policies: cancellation rules, durations, scheduling
- Shows your numbers: enquiry-to-booking conversion, pending actions, weekly activity
- Notifies you the moment a new conversation starts
Quotes & follow-ups
- After-hours quote requests get acknowledged immediately
- Automatic reminders when a quote hasn't been answered in 48 hours
- Templates so the same quote isn't rewritten from scratch
Invoicing & getting paid
- Automated payment reminders on your schedule
- Overdue accounts surfaced weekly, not discovered monthly
- Set up inside your existing accounting or payment system, so there's no new platform to learn
Reminders & no-shows
A missed appointment is revenue you already earned, walking out.
- Appointment reminders by SMS and email, timed so they're seen before the visit rather than after
- Bookings at risk of a no-show flagged to you early, so the slot gets refilled instead of silently lost
- Works with the bookings addEASE takes, or your existing calendar
Review requests
- Every completed job or visit automatically triggers a personal review request
- Sent under your name with your Google review link, while the goodwill is fresh
- You choose who gets asked, and who doesn't
These are just the common ones. Every business has its own repeating jobs: weekly reports, chasing paperwork, re-typing the same details into two systems. If it repeats and follows rules you already know, it's a candidate, and finding your version is what the audit is for.
And make it easier to be found
Saving hours only helps if people are still walking through the door. This is the other half.
Being found by AI
New, and moving fast: people now ask AI assistants for recommendations instead of searching.
- We structure your business information so AI assistants can read and cite it
- Schema and metadata so your services, hours and location are machine-readable
- Baseline measurement: we ask the major AI assistants for recommendations in your area and show whether you appear, then ask again after the work
Supporting work, inside a plan
We do these where the audit says they'll pay back, quoted inside your plan rather than taken on as standalone projects. The automation comes first: it's what returns your hours.
Search & local visibility
Google Business Profile set up properly and kept current, the technical side of search, and content that answers what your customers actually ask.
Quoted inside your plan.
Websites
Preview links so you approve changes before they go live, and deployments that are automatic and reversible. No “the site is down and nobody can fix it until Monday”.
Quoted inside your plan. We run our own site this way.
The whole system
The full transformation: your business, written down and running
Some businesses want more than one fix. The transformation project turns the way your business actually works into a knowledge base your AI reads every day, playbooks your team can follow, and automation that runs on your own rules. At the end it belongs to you, not to us.
Stage 1 · Scope
Paid scoping first. We list the processes worth putting live, rank the risks, and agree exactly what gets built. If it turns out you don't need this, it ends cleanly right there.
Stage 2 · Build
A fixed-price build: a base setup plus an agreed number of live processes, each written down and signed off by you. A 90-day handover pack is included, in accounts your business owns. We can be fired. That is the point.
Stage 3 · Run
Care from a monthly plan afterwards. Your rules change, your systems keep up, and you get a monthly report of what they did.
We run our own studio this way: the one-person company you are reading about runs on the same kind of system, and the booking assistant on this page is part of it.
Scoped and quoted in stages, in writing.
We run our own company this way.
Formosa AI is a one-person company that operates around the clock, because the systems do the repetitive work. Every system we sell gets installed here first, starting with the AI booking assistant answering this page.
Ask us to show you. It's a ten-minute demo of our own live systems, not a slide deck.
Honest by design
Every audit includes a “don't automate this” list. If it doesn't pay back, we'll tell you.
Straight about your data
Your data is stored in Australia. Some AI processing happens overseas, and we tell you exactly what and where. We're happy to walk you through it.
We build, we install, we answer for it
You get working systems, not a folder of advice, and one person is accountable for them.
If a rule gets broken, does anything notice?
Every business runs on rules. No job before the deposit clears. Every new patient fills in the intake form. Quotes over a certain size get a second look. The rule is rarely the problem. What matters is how it's held, and most rules are held by memory.
Word of mouth
Everyone just knows. The rule leaves when the person does.
Written down
It's in the manual. That works until someone is new, or having a busy week.
Spot-checked
Someone reviews at the end of the month. Everything in between runs on luck.
Enforced by the system
The miss gets blocked, or you hear about it the moment it happens.
Proven
The guardrail itself gets tested on purpose, so you know the alarm still rings.
The audit takes an inventory of the rules your business really runs on, places each one on this ladder, and puts a dollar figure on what a miss costs. Most rules are fine where they are. The few that are expensive to miss become quoted items in your 90-day plan, and moving one of those from memory to machine can pay for the audit on its own.
This one happened to us.
One of our own rules lived in a file that every working session loads automatically. It still got broken four times, and each time it sent the founder the same false alarm. So we rewrote the rule as a small program that tests itself, and wired it into our deploy pipeline. Fixed in an afternoon. Checked automatically on every release since, and nobody has to remember. A rule in a manual and a guardrail in a system are an order of magnitude apart in reliability. We learned that on ourselves first.
The first rule worth asking about
Clinics & allied health
“No two bookings in the same slot.”
Trades & home services
“No job on the calendar before the deposit clears.”
Professional services
“No out-of-scope work without written sign-off first.”
That last one is our own rule. You'll find it published on this page.
What we won't automate
Some things shouldn't be handed to AI:
- Judgement calls that depend on the situation: the pricing conversation, the exception you make for a good customer
- Rare decisions where a mistake is expensive: contracts, disputes, compliance filings
- The moments your customer needs a person who cares: apologies, difficult conversations, the last step of chasing a debt
An MIT study of enterprise generative-AI pilots found around 95% showed no measurable profit impact within six months, usually because the wrong thing was automated. Every audit we do includes a written “don't automate this” list. And we won't build deception, fake reviews, or anything that makes AI lie to the people you serve.
And what we do hand over, you stay in charge of
- It runs on your rules: your prices, your policies, your tone, and it answers only from what you've given it
- It never bluffs: if it doesn't know, it says so, hands over to a person, and logs the question so you see what it couldn't answer
- Nothing happens behind your back: every conversation is there to read, and you're notified the moment a new one starts
- You can step in any time: take over any conversation yourself, whenever you want to
Two weeks. Real numbers. Your call after that.
Prefer to start smaller? Talk to our . It books straight into our calendar. That's the product, working.