Formosa AI

Find out where AI should do the work in your business, and where it shouldn't.

A health check finds what's slowing you down, where work is leaking, and which connections are worth building. It ends in a list of fixes.

Two kinds of business, one way of working.

For online stores

Store Health Check

Service

A fixed-scope review of your store: speed, leaking orders, apps you can remove. It ends in a list of fixes.

ForOnline stores on Shopify or WooCommerce

Complex builds

Service

Store fixes, extensions and B2B builds, scoped up front. We don't build brochure sites.

ForOnline stores, including wholesale (B2B) ordering

For service businesses

Process go-live

Service

We put one process live: the rules it runs on, your approval step, testing and handover.

ForClinics, trades, professional services and online stores

addEASE

Product

Our AI booking assistant, a module inside process go-live. It is the thing answering the chat on this site.

ForAny business that takes bookings or enquiries

After go-live · both lanes

Care

We maintain what's live and update the rules as your business changes. At 90 days the whole system is handed over to you.

After go-live · both lanes

Systems Care

Maintenance and rule updates for custom systems and AI workflows, including technical SEO and GEO.

How it works

  1. 1

    Health check

    fixed scope

    We sit down with you and work out where AI should do the work, and where it shouldn't, including what AI could take over and what it would need. No savings promises, no lock-in. The list of fixes is yours either way.

  2. 2

    Go live

    one process at a time

    We build each process ourselves and put it live, one at a time: the rules it runs on, the step where you approve before anything goes out, testing and handover.

  3. 3

    Care

    monthly · handed over at 90 days

    Your rules change, your systems keep up. At 90 days the whole system is handed over to you.

No two plans come out the same. Two physio clinics can run the same health check and land on opposite priorities. One's biggest leak is the calls that ring out, the other's is quotes nobody chased. The order is the point: ranked by what pays back fastest for you.

~21 hrs

potentially handled for you, every month

A rough estimate, not a promise. The health check looks at how your business actually runs before anything is built.

Think ~21 hours a month is worth a closer look? Let's find out if it's real for your business.

Contact us

Stop losing money on work that repeats

These are the jobs that happen every week, follow rules you already know, and cost you money every time one slips.

Each one is fixed scope, agreed in writing before it starts

8:30amOpen
9am6pmmidnight9am

A day in a small business. Watch it play, or drag the time. The owner goes home at six; see what keeps going after that.

These are just the common ones. Every business has its own repeating jobs: weekly reports, chasing paperwork, re-typing the same details into two systems. If it repeats and follows rules you already know, it's a candidate, and finding your version is what the health check is for.

Supporting work, inside a plan

We do these where the health check says they'll pay back, done inside your plan rather than taken on as standalone projects. The automation comes first: it's what returns your hours.

Being found by AI

Your business information structured so AI assistants can read and cite it, with schema and metadata for your services, hours and location. We ask the major assistants for recommendations in your area before and after, and show you whether you appear.

Inside Systems Care.

Search & local visibility

Google Business Profile set up properly and kept current, the technical side of search, and content that answers what your customers actually ask.

Done inside your plan.

Websites

Preview links so you approve changes before they go live, and deployments that are automatic and reversible. No “the site is down and nobody can fix it until Monday”.

Done inside your plan. We run our own site this way.

Our honesty setting is at one hundred percent.

What we won't automate

Some things shouldn't be handed to AI:

  • Judgement calls that depend on the situation: the pricing conversation, the exception you make for a good customer
  • Rare decisions where a mistake is expensive: contracts, disputes, compliance filings
  • The moments your customer needs a person who cares: apologies, difficult conversations, the last step of chasing a debt

An MIT study of enterprise generative-AI pilots found around 95% showed no measurable profit impact within six months, usually because the wrong thing was automated. Every health check we do includes a written “don't automate this” list. And we won't build deception, fake reviews, or anything that makes AI lie to the people you serve.

A list of fixes. Your call after that.

Contact us

Not ready to talk? Take the one-minute readiness check. Or talk to our . It books straight into our calendar. That's the product, working.